Information management

Information age
We've been living in the information age since at least the end of the seventies, early eighties. An age in which - digital - information has increasingly become a key driver and enabler of the economy and of digital transformation. Some point to far earlier periods and the inventions which...
Enterprise content management and business process workflow concept
Actionable data, information and knowledge are at the very center of the value ecosystem most enterprises claim to seek with digital transformation. As we know, digital transformation is happening everywhere and a large majority of organizations say they are in a digital transformation process. If you look at digital transformation from...
Digitization digitalization
Recently I heard someone saying he wanted to digitize his business. It sounded weird. The digitization of an entire business: how do you do that? Turn everyone and everything in bits and bytes? Automate everything and replace humans by robots? Connect everything that is unconnected so far with IoT? He...
A manager at my first job used to say that management is about getting things done. You have heard variations on the same theme such as 'management is getting work/things done by using xyz'. The often used quote came to mind when thinking about the goal of collaboration across all...
Connected optimization
Each organization invests hours of work and numerous processes to deal with documents, data and information every single day and across multiple departments. Managing all the information in the enterprise is a core activity of business: both internally and in the interactions with the broader ecosystem including customers, partners,...
The next stage of the information age is about turning access to information into an economic good as such
We have been living in the information age for decades now. However, since a few years something has changed. While the information age used to be seen as a post-industrial economic reality brought upon us by the computerization of information and leading to a connected knowledge economy, a new stage...
Information and the digitization of paper records and processes are both fundamental for digital transformation. No digital transformation without digitization and holistic information management approach. In healthcare this is even more true as it is essential that accurate information is available when and where it matters. This availability and...
Every organization, including yours, is living in an age of digital business transformation. To thrive, innovate, be productive and keep everyone - from customer to employee and beyond - happy, easy, user-friendly and ubiquitous access to the right data and information is key. Are you ready? Many organizations think they...
Digitization – benefits of heading off paper at the door with a digital mailroom – Doug Miles at AIIM Forum UK 2015
In a context of digital transformation, organizations invest in four key areas according to AIIM (the association of information management professionals): improving engagement, automating processes, improving insights and reducing risks. The second area of investment - business process automation - is not just a key digitalization priority but also a...
Enterprise content management concept
The Enterprise Content Management (ECM) market is disrupted and evolving from its repository and systems of record heritage to a component of a broader information management reality in which engagement and outcomes (systems of engagement) and actionable intelligence (systems of insight) make customers, business processes and cases move to...