Business and management

A manager at my first job used to say that management is about getting things done. You have heard variations on the same theme such as 'management is getting work/things done by using xyz'. The often used quote came to mind when thinking about the goal of collaboration across all...
Holistic
Being utterly customer-centric and putting customer (experience) first is a ‘must’ (and always should have been) and a mantra for all organizations. It’s even a core reason why organizations digitally transform. At least, so it seems. The real reasons why we focus so much on customer experience and the digital...
Organizations are digitally transforming and will continue to do so for many years to come. With more digital technologies being embraced and becoming mainstream soon, the capacity to transform, innovate and unlock the value of these technologies takes center stage. Although the digital technology dimension as such remains important it's...