Interviews

Interviews with digital business, digital marketing, customer experience and transformation change agents.

Wouter De Ploey is the CEO of hospital network ZNA in the Belgian region of Antwerp. The network consists of 9 sites, employing 6,000 people and 600 doctors who take care of 5,000 patients a day. We need to optimize the intermediate level of care, further reducing expensive hospital capacity...
Retail is one of the fastest changing industries and often at the forefront of technological innovation. A growing pressure for profitability, low margins and the need to meet the evolving cross-channel and convenience needs of a 24/7 customer base drive the retail transformation agenda. By 2020 Millennials will account...
Nicolas Windpassinger, Global VP of Schneider Electric's Partner Program, EcoXpert, on the evolutions in the channel, emerging technologies and changes in the program as end user needs evolve and new initiatives empower channel partners to grow, differentiate and be more profitable. The global EcoXpert Partner Program of Schneider Electric...