- J-P De Clerck
In 2018, Salesforce presented its CDP (customer data platform), Customer 360. At the occasion of Dreamforce 2019, the CRM company launched Customer 360 Truth,…
In 2018, Salesforce presented its CDP (customer data platform), Customer 360. At the occasion of Dreamforce 2019, the CRM company launched Customer 360 Truth,…
Salesforce acquires data visualization and big data analytics expert Tableau Software for $15.7 billion in an all-stock transaction. It’s the largest acquisition Marc Benioff’s…
The essential role of customer experience – and the increasing focus on the customer journey – is driving many evolutions in the corporate world…
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