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Zoom Video Communications (Zoom) acquires Five9, a fast-growing provider of intelligent cloud contact center tools to improve customer experience in a more ‘hybrid world.’ A look at the ‘what’ and ‘why.’ Ongoing automation, digitization, and digital transformation initiatives across business, society, and work call for digital customer engagement possibilities that...
Swedish Industrial IoT startup Crosser Technologies AB announced a new financing round end April 2019. A look at the company, its solutions, the A-round and Crosser's expansion plans and strategy. Crosser recently announced its “Bring Your Own AI” strategy with support for a variety of third-party ML frameworks and...
HSB Group closes acquisition of relayr - source and courtesy relayr
Early September 2018 US-based HSB Group (part of insurance group Munich Re) announced the acquisition of Industrial IoT solutions company relayr. The acquisition is now closed and strengthens the ‘business outcomes’ strategy HSB Group and relayr have been working on. An overview.  The acquisition enables relayr to offer a...