Leadership

CIO in digital transformation
To say that CIOs didn't understand the business in the past would be a big exaggeration. However, we can't ignore that many CIOs weren't involved in the business enough and looked too much at their role in “making things run”. As digital transformation became essential and each business really became...
There is ample research on the reasons why digital transformation initiatives fail. We'll mention one piece of research below. However, based upon experience and many discussions over the past few years, here is a key reason why transformation fails: a lack of communication and involvement of people who matter far...
Customer disconnect
For many (really many) years now we've been talking about the disconnect with the customer. And the need to reconnect with the customer as the effects of a perfect storm - that's been in the make for decades - started being felt. The disconnect between what we believe as businesses...
Today's workforce is more mobile. Mobility and agility is what we want. With that choice and phenomenon come several consequences. One of them is the need to 'work together' or collaborate in different ways. Collaborative workstyles and leadership demands to collaborate more have exploded in the past decade. It started...
change and alignment out of confrontation
You cannot step twice into the same river; for other waters are continually flowing in. Words from Plato – originally not in English indeed – referring to the views of Heraclitus. Views in which change is the only flux, probably better known as the only constant is change. Change is...
6 key steps to build a successful digital business
Digital technologies have profoundly changed the ways we do business, buy, work and live. They have even altered society and continue impacting virtually all business functions and industries. It's partially what digital business is about. Today, digital business mainly is used in a context of digital transformation, holistic business optimization,...