Tag: Forrester

Digital twin initiatives on the rise in 2018 – findings and best practices

Although the concept of digital twins isn't new and exists since before the term digital twin was coined at the start of this Millennium, it took until this decade before digital twin technology, the...

Cumulocity IoT recognized as IoT platform leader, launches new release

Software AG, since 2017 the new owner of Cumulocity, announced a new version of the leading IoT platform which has been integrated in the Software AG portfolio and (re)launched as Cumulocity IoT - with...

Go digital or die – the challenge for contact centers

At the 2015 edition of the Customer Contact Expo in London, several keynotes and workshops stood out. One of them, presented by Dimension Data's Paul Scott (read an interview) had a title that leaves...