IT industry and technology 2018 – digital transformation, shifting patterns and uncertainty
The main IT industry evolutions and technologies enabling digital transformation in 2018 and beyond include human-digital interfaces, artificial intelligence, open API ecosystems, cloud services...
Digital transformation readiness 2018: between DX plans and technical debt obstacles
Digital transformation ranks high on the executive agenda in 2018 again, including that of the multinational CEO. Yet, despite optimism concerning the state and...
Internet of Things - IoT and Industrial IoT
The edge of IoT: commoditization and market dynamics in device management services
Customers see IoT device management as part of the solutions they seek to deploy. This contributes to commoditization of IoT device management services with...
IoT wireless communication and network connectivity provider platforms
An overview of IoT device management and IoT network connectivity platforms of wireless communication service operators and network connectivity providers: solutions, companies, evolutions and...
Manufacturing, industrial transformation and Industry 4.0
Digital twin initiatives on the rise in 2018 – findings and best practices
Although the concept of digital twins isn't new and exists since before the term digital twin was coined at the start of this Millennium,...
Inside the Siemens MindSphere and Orange Business Services platform partnership
A look at the alliance between Siemens and Orange Business Services regarding Industrial IoT platform Siemens MindSphere and Orange Business Services’ IoT platform Datavenue.
At...
Smart city IoT platform evolutions: winning strategies for evolving city needs
With an increasing number of IoT platforms competing for the market in what has been dubbed the IoT platform wars there is an increasing...
How the new Power over Ethernet (PoE) standard integrates cabling, IoT and smart building...
What the new Power over Ethernet standard, IEEE P802.3bt, means from an integrated smart buildings systems, power, cabling, BMS and Internet of Things perspective.
After...
Compliance and regulations
Data processing principles: the 9 GDPR principles relating to processing personal data
Overview of the personal data processing principles under the General Data Protection Regulation (GDPR) and where and how the principles relating to processing of...
Personal data breach notification and communication duties under the GDPR
As mentioned on our General Data Protection Regulation (GDPR) page there are strict rules concerning personal data breach notifications. These duties are covered in several...
Information management, sourcing, data and business processes
NelsonHall sees RPA and AI technologies resulting in major BPO market boost
NelsonHall forecasts strong growth of the RPA and AI-based business process transformation market. Mainly pure-play BPO vendors with high domain focus and digital transformation...
Sourcing market in EMEA slumps with GDPR – digital transformation boosts global market
The traditional sourcing market remains stable globally in Q1 2018 but slumps in EMEA with the General Data Protection Regulation (GDPR). The global sourcing...
Marketing, sales and customer experience
Artificial intelligence in sales: usage, impact, examples and evolutions
Artificial intelligence (AI) is becoming mainstream in data-driven marketing and rapidly gaining traction in customer service. In this article we look at the usage...
Give your salespeople the tools to sell – sales success with Nancy Nardin
Buying behavior has changed. Marketing has changed. Sales has changed. Customer-centricity is revisited as customers continue to change and increasingly feel overwhelmed. However, has...
