Digitization, automation and transformation

Evolving from scanning and document services to BPO services and higher customer value interview Datascan Ireland Orla Cafferty

Evolving from scanning and document services to BPO services: the journey of Datascan

Interview with Orla Cafferty of Dublin-based Datascan Document Services on the strategic journey from document management services and document capture services to high-value BPO and compliance services. Without digitization there is no digital transformation. Yet, in reality there is still...
Digital transformation concept

Digital transformation maturity: from internal operations to external limitations

Digital transformation is still seen too much as a matter of siloed and ad hoc projects with digital transformation maturity remaining quite low. The main focus of many organizations de facto is on internal goals such as automation, process...

Internet of Things and Services

IoT security awareness – why it matters and why it is still a concern...

IoT security awareness is not what it should be yet as research by Trend Micro, conducted by Vanson Bourne shows. Yet, the issue seems to be larger and still about cybersecurity awareness and training in general too if we...
HSB Group closes acquisition of relayr - source and courtesy relayr

HSB Group (Munich Re) closes acquisition of IIoT company relayr

Early September 2018 US-based HSB Group (part of insurance group Munich Re) announced the acquisition of Industrial IoT solutions company relayr. The acquisition is now closed and strengthens the ‘business outcomes’ strategy HSB Group and relayr have been working...

Industrial transformation and innovation

Future pact Siemensstadt 2.0 signed

Inside Siemensstadt 2.0: the €600 million Berlin project Siemens City 2.0

A few days before announcing its Q4 earnings report, Siemens signed what it dubbed its 'future pact for Germany as an industrial location'. That location is more specifically Siemensstadt (Siemens City). The founding concept behind Siemensstadt in 1897 was...
MRO Inventory Optimization - IBM Oniqua acquisition combining AI and IoT capabilities to proactively maintain vital assets

Inside the IBM acquisition of Oniqua: asset optimization with MRO

Acquisition of Maintenance Repair and Operations (MRO) specialist Oniqua enables IBM to expand asset optimization offering in an end-to-end way. Overview. Gathering asset intelligence to enable proactive and predictive maintenance by leveraging IoT and AI is a key priority in...

Smart buildings and facilities

Smart office smart workplace smart meeting videoconferencing concept

IT, IoT, smart buildings and AI in smart workplaces – digital workplace 2018

Artificial intelligence and the digital workplace already have a pretty long history together in areas many don’t realize. And by the looks of it, the role of AI in smart workplaces is increasing with more recent evolutions in 2018. 62%...
IoT home automation

IoT in home automation: the fast growing list of use cases

The link between wine bottles, living fish, audio, your garden, a good swim, asthma and the Internet of Things: the accelerating growth of IoT home automation in the age of the true connected smart home. The light and room control...

Compliance and regulation

Data breach concept

Personal data breach notification and communication duties under the GDPR

As mentioned on our General Data Protection Regulation (GDPR) page there are strict rules concerning personal data breach notifications. These duties are covered in several GDPR Articles of the final GDPR text and also come back several times in the...
GDPR and personal data protection concept

Personal data protection: data subject, personal data and identifiers explained

Personal data is any form of data which can be used to identify an individual, natural person. In data protection and privacy law, including the General Data Protection Regulation (GDPR), it is defined beyond the popular usage in which the...

Marketing, sales and customer excellence in the digital age

Twitter Counter logo

Twitter Counter ceases operations – what you need to know

Amsterdam-based Twitter analytics and account promotion service Twitter Counter, which exists since 2008 and claims to be used by millions of individuals and companies (with brands such as YouTube, Netflix and Red Bull) announced it is ceasing operations as...
Linkfluence acquires scoop.it

Linkfluence raises 18 million euros and acquires Scoop.it

French social data intelligence company Linkfluence has raised 18 million euros and is expanding its operations with the acquisition of content curation pioneer Scoop.it. While Scoop.it probably rings a bell among content marketing experts across the globe, Linkfluence might not...