- Jonas Klit Nielsen
Every day we create 2.5 quintillion bytes of data. That’s a lot! To put this number and how it has evolved into perspective, just…
Every day we create 2.5 quintillion bytes of data. That’s a lot! To put this number and how it has evolved into perspective, just…
Nearly a year ago, Christopher Barger, author of ‘The Social Media Strategist‘ visited us for a social business workshop, focusing on the internal social…
Social customer service or enabling customers to interact with your customer service department or contact center via social today is a must for most…
Businesses that don’t use social media for marketing or customer service reasons now will miss out on business and, worse, actually lose business. Social…
More often than not, brands thinking about Social Business actually fail to go beyond the concept of Social Media. Even then, the more well-known…
At the occasion of our Social Business Sessions with Brian Solis and Olivier Blanchard, Belgian Pub magazine and Dutch Marketingfacts interviewed Brian on social…
The wisdom of the crowd, participation, co-creation, engagement, empowerment, collaboration,… The literature and ‘collective wisdom’ regarding social business is filled with such words today.…
Social business is not just about social media marketing but can involve all business functions. It’s about collaboration, community, customer-centricity and changing evolutions in…
Brian Solis published a new book a while back, called ‘The End of Business as Usual’. I asked Brian some questions that are related…
McKinsey Global Institute’s fifth annual survey on social technologies used by businesses revealed that more companies are improving the ways they use the technologies…
A people-centric approach in marketing and business is nothing less than a must. Do you have it in you to act according to social…
Funny thing about most of the really smart people in social media and marketing – they don’t promote themselves as social media “gurus.” So…
