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Information management

Interview with Orla Cafferty of Dublin-based Datascan Document Services on the strategic journey from document management services and document capture services to high-value BPO...
Robotic process automation and AI and BPO industry forecasts
NelsonHall forecasts strong growth of the Robotic Process Automation (RPA) and AI-based business process transformation market. Mainly pure-play BPO vendors with high domain focus...
Corporate performance management CPM concept
The face of corporate performance management is changing as new technologies, specifically in the scope of artificial intelligence and advanced data analytics to mine...