- J-P De Clerck
The traditional sourcing market remains stable globally in Q1 2018 but slumps in EMEA with the General Data Protection Regulation (GDPR). The global sourcing…
The traditional sourcing market remains stable globally in Q1 2018 but slumps in EMEA with the General Data Protection Regulation (GDPR). The global sourcing…
Industry 4.0 solutions and IoT platform provider relayr received an investment of roundabout US$30m to further expand across the vertical industries the company serves…
With the 2015 predictions season behind us, let’s take a look at what the IT analysts from International Data Corporation (IDC) and Gartner are…
For the past four years, the ‘Software as a Service’ or SaaS model (one of the “layers” of the cloud computing model, along with,…
The implementation of a CRM project generally requires the intervention of several internal and external resources, including consultants, vendors, integrators, your IT team, marketing,…
In the ongoing integration between contact center solutions and CRM in a multi-channel world it was to be expected: cloud pioneer Salesforce.com just launched…
