Tag: AIIM Forum UK 2015
The digital mailroom: multi-channel capture and mailroom automation
In a context of digital transformation, organizations invest in four key areas according to AIIM (the association of information management professionals): improving engagement, automating processes, improving insights and reducing risks.
The second area of investment...
The harsh truth about customer focus in the board – time to get real
For many (really many) years now we've been talking about the disconnect with the customer. And the need to reconnect with the customer as the effects of a perfect storm - that's been in...