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Digitization – benefits of heading off paper at the door with a digital mailroom – Doug Miles at AIIM Forum UK 2015

The digital mailroom: multi-channel capture and mailroom automation

In a context of digital transformation, organizations invest in four key areas according to AIIM (the association of information management professionals): improving engagement, automating...
Customer disconnect

The harsh truth about customer focus in the board – time to get real

For many (really many) years now we've been talking about the disconnect with the customer. And the need to reconnect with the customer as...