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Digitalization and the human element in digital change

One of the key reasons technology implementations, digital transformation efforts, IT projects, customer service or experience optimization plans and digital business projects fail is the lack of attention for the essential human component. It's a...
Digital transformation in banking - source A.T. Kearney

Digital transformation in practice: now and tomorrow

We often focus on optimization and digital transformation projects for the now in a rather ad hoc way. An example: if we want to change the ways we work in a more collaborative and...
The 3 Us apply to collaboration as well – source Nicola Millard via Scribd

Essential real-life social collaboration lessons

The main de facto area of social business today is social collaboration, sometimes as an enterprise-wide initiative within an enterprise collaboration and unfified communications framework and sometimes in a situational context or as part...