Retail industry

Smart retail innovation requires asking intelligent questions, focusing on the right projects and steering away from thinking in terms of technologies and means to innovate since innovation needs to serve measurable benefits for various stakeholders whereby technologies are enablers. Moreover, retail innovation isn't (always) about 'doing more'.  While the...
Retail is one of the fastest changing industries and often at the forefront of technological innovation and digital transformation. A growing pressure for profitability, low margins and the need to meet the evolving cross-channel and convenience needs of a 24/7 customer base drive the retail transformation agenda. By 2020...
Sharing personal data with social channels – source MediaPost
Consumers are said to rely more on the advice of their peers and even social connections than on businesses themselves. However, this doesn't mean they trust the social networks themselves when it comes down to sharing their data. Recently, the e-tailing group and MyBuys released some findings from a survey...