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Hubspot and Smart Insights released an eBook about the use of content marketing in Europe. "Driving Content Marketing Success in 2014" provides advice and data, the latter based on a survey that was completed in December 2013. The eBook also offers insights from guest commenters and our good friend...
Engaging employees in content-marketing
In organizations that rely heavily on content and information to attract, persuade and serve customers, the team that takes care of customer-centric content consists of more people than those who are typically and strictly involved in content marketing. Your employees, especially those that are deeply involved in specific topics or...
Content can serve many goals but customer engagement is always at least an intermediate goal in developing a content plan (a.k.a. "strategy"). Content for customer engagement is about being relevant - which can mean many things as you'll read below - and responding to needs. It means providing value....