What's the problem with predicting the future? We're used to look at it through the lens of the past. And that's where we get stuck. Those are the words of Thomas Koulopoulos, founder of Delphi Group, author of several books and ...a futurist.
In March, Thomas was one of the...
Insurance companies struggle with the rapid pace of change within an increasingly demanding and digital market and customer context. Digital technologies and innovations, the increasing digital communications behavior of consumers, feedback and comparison websites, the list goes on.
Although the impact of such changes is big and leading to digital...
You heard it before: the consumer is increasingly in control, and marketers have a hard time catching up and reconnecting with an increasingly connected consumer. Your (future) employees are connected and demanding consumers as well. And it impacts recruitment, as well as employee engagement.
The future of a business is...
