Banking, insurance, finance

Articles on the financial services industry: business banking, consumer/retail banking, insurance, fintech and more. Finance in (digital) transformation.

Some tasks executed by banks today that will be handled by customers tomorrow – source AT Kearney – click for PDF
With a clear focus on the customer experience and new – digital - ways of doing marketing, retail banks have made a significant shift...
Ryanair and Paypal strike a - mobile and digital - payment deal - source press release
Retail banks have several digital transformation challenges to tackle. The core mission of the retail bank is increasingly about creating the customer-oriented conditions for...
Recently, I had the pleasure to talk with marketing executives at some financial institutions and retail banks in mainland Europe. You might not immediately...