Tag: social collaboration

9 Cs of people-centric collaboration

Worker empowerment: 9 Cs of people-centric collaboration

The empowered consumer. The empowered worker. In a previous post we looked at customer empowerment and how to turn it into action. The key takeaway: customer involvement, direct or indirect. Time to look at the...

Social business: the essence of social collaboration and purpose

The wisdom of the crowd, participation, co-creation, engagement, empowerment, collaboration,… The literature and ‘collective wisdom’ regarding social business is filled with such words today. However, the words don’t matter. What lies underneath them is key:...