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Bizheroes on customer-centricity

Customer-centricity – to the invisible and the rebels

Is there a difference between customer-centricity and customer focus? Yes, there is. But then again, is there really? It depends as always. To discover why it depends and most of all what matters, along...
Kelly Hungerford at our Content Marketing Conference

Great content marketing lessons from Kelly Hungerford

Kelly Hungerford is community manager, evangelist and responsible for content operations at content curation company Paper.li. Kelly, who was a speaker at our Content Marketing Conference Europe 2014 in Antwerp, has an integrated view...
Kelly Hungerford

Content operations in practice: Kelly Hungerford at your service

Kelly Hungerford has been using content marketing for quite some time as part of her job at Paper.li. On top of being the company’s head of content operations, she’s also in charge of community...