Tag: Global Directions

Bruce Richardson on LinkedIn

Bruce Richardson on the third platform and cloud evolutions

Mobile, social, cloud computing, (Big) data and along with them evolutions regarding the way we work, collaborate and manage information. Trends such as consumerization and the ongoing digitization are just the beginning of what...
Intelligent information management customer experience and digital transformation it is all related source

Intelligent information: improving the customer experience

In research and a white paper, conducted by information management professionals organization AIIM, the organization looks at what’s the main focus of customer-centric businesses right now: improving customer service and the customer experience. It's...