Tag: AIIM
Intelligent information management: connecting content, data and customer
Content is one of the most debated and often hyped topic in marketing and business nowadays. Yet, beyond the scope of content in marketing and content in a collaboration and social business context, a...
Intelligent information: improving the customer experience
In research and a white paper, conducted by information management professionals organization AIIM, the organization looks at what’s the main focus of customer-centric businesses right now: improving customer service and the customer experience. It's...
