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Content management

Robert Rose on the customer journey and silos
Robert Rose is the Chief Strategist at the Content Marketing Institute. In this interview with Robert we take a look the evolutions in content...
Four Vs of big data
One of the themes of CeBIT 2014 was big data. In fact, it's one of the core themes of most events I've been attending...
site search
As the godfathers of usability and user experience always emphasized you need to offer "visitors" (a.k.a. people with an intent and task at hand)...