Home Tags The Global CX Wakeup Call

Tag: The Global CX Wakeup Call

The business impact of customer experience failure - source SDL slideshare - see below

Customer experience: a Voice Of the Customer wake-up call

SDL, touting itself as the leader in global customer experience solutions for quite some time now, feels it's time for a global customer experience (CX) wakeup call. In its latest research, appropriately called "The...