- J-P De Clerck
Each organization invests hours of work and numerous processes to deal with documents, data and information every single day and across multiple departments. Managing…
Each organization invests hours of work and numerous processes to deal with documents, data and information every single day and across multiple departments. Managing…
Information and the digitization of paper records and processes are both fundamental for digital transformation. No digital transformation without digitization and holistic information management…
Every organization, including yours, is living in an age of digital transformation. To thrive, innovate, be productive and keep everyone – from customer to…
In a context of digital transformation, organizations invest in four key areas according to AIIM (the association of information management professionals): improving engagement, automating…
The Enterprise Content Management (ECM) market is disrupted and evolving from its repository and systems of record heritage to a component of a broader…
Filip Callewaert is the information manager at the Port of Antwerp Authority. He was a speaker at the AIIM Conference 2015 in the US…
One of the crucial aspects of information management is information governance. Robin Woolen, also known as the name of his information governance consulting practice,…
With a clear focus on the customer experience and new – digital – ways of doing marketing, retail banks have made a significant shift…
As the godfathers of usability and user experience always emphasized you need to offer “visitors” (a.k.a. people with an intent and task at hand)…
Content is one of the most debated and often hyped topic in marketing and business nowadays. Yet, beyond the scope of content in marketing…
Ten dimensions that shape an organization’s business agility. Forrester analyst Craig Le Clair has been working on the many dimensions of business agility from…
Content management is changing fast in a more customer- and business-oriented context. An overview of the trends in content management, Big Data and information…
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