- J-P De Clerck
The Enterprise Content Management (ECM) market is disrupted and evolving from its repository and systems of record heritage to a component of a broader…
The Enterprise Content Management (ECM) market is disrupted and evolving from its repository and systems of record heritage to a component of a broader…
Filip Callewaert is the information manager at the Port of Antwerp Authority. He was a speaker at the AIIM Conference 2015 in the US…
One of the crucial aspects of information management is information governance. Robin Woolen, also known as the name of his information governance consulting practice,…
With a clear focus on the customer experience and new – digital – ways of doing marketing, retail banks have made a significant shift…
As the godfathers of usability and user experience always emphasized you need to offer “visitors” (a.k.a. people with an intent and task at hand)…
Content is one of the most debated and often hyped topic in marketing and business nowadays. Yet, beyond the scope of content in marketing…
Ten dimensions that shape an organization’s business agility. Forrester analyst Craig Le Clair has been working on the many dimensions of business agility from…
Content management is changing fast in a more customer- and business-oriented context. An overview of the trends in content management, Big Data and information…
Content management became popular at the beginning of the new millennium. This was among others due to a specific form of content management: web…
Ray Kurzweil, Google’s Director of Engineering, offers a glimpse into the near future of data, artificial intelligence and information. On top of being a…
In research and a white paper, conducted by information management professionals organization AIIM, the organization looks at what’s the main focus of customer-centric businesses…
We all have been there: we have an appointment with a service provider or a representative from a company like a plumber, a delivery…
