Bruce Richardson on the third platform and cloud evolutions
Mobile, social, cloud computing, (Big) data and along with them evolutions regarding the way we work, collaborate and manage information. Trends such as consumerization...
Consumer choice is the silver lining of cloud computing
The recent launch of Amazon’s cloud player (upload your MP3s and listen anywhere) has brought the cloud computing concept front and center for the...
Salesforce.com goes contact center and help desk with Supportforce
In the ongoing integration between contact center solutions and CRM in a multi-channel world it was to be expected: cloud pioneer Salesforce.com just launched...
