Tag: CGI

Digital banking concept

The state of digital banking: consumers want more than lipstick on a pig

Digital banking and mobile banking are mainstream, yet research shows that not all is well from the consumer perspective. What do customers expect from their banks? In order to know it's always good to conduct...

The undervalued enabler and accelerator of digital transformation: security

Just as technologies and societal/business evolutions are transforming the ways we organize activities such as marketing and customer service, other important business activities are rapidly impacted as well. This is also the case for...