Tag: guest experience

Sustainability in hotels: from commitment to achievement with data

Customer experience excellence reigns supreme in many industries. For hotels, the guest experience outweighs any other priority, as mentioned in a recent article on technologies in the hotel industry. According to a survey of...
Socio-economic shifts impact technologies in the hotel industry

Technologies in the hotel industry – choice and guest experience

The digital transformation of the hotel industry is first and foremost about the guest experience of an increasingly digital guest who expects seamless, connected, and digital experiences. No wonder that for hotels, technological innovation...