Leadership

Customer disconnect
For many (really many) years now we've been talking about the disconnect with the customer. And the need to reconnect with the customer as the effects of a perfect storm - that's been in the make for decades - started being felt. The disconnect between what we believe as businesses...
Today's workforce is more mobile. Mobility and agility is what we want. With that choice and phenomenon come several consequences. One of them is the need to 'work together' or collaborate in different ways. Collaborative workstyles and leadership demands to collaborate more have exploded in the past decade. It started...
change and alignment out of confrontation
You cannot step twice into the same river; for other waters are continually flowing in. Words from Plato – originally not in English indeed – referring to the views of Heraclitus. Views in which change is the only flux, probably better known as the only constant is change. Change is...