Digital business

Digital business posts: from social business to human business, data-driven and digital transformation and disruption.

CIO in digital transformation
To say that CIOs didn't understand the business in the past would be a big exaggeration. However, we can't ignore that many CIOs weren't involved in the business enough and looked too much at their role in “making things run”. As digital transformation became essential and each business really became...
Digital transformation concept
IDC VP and Chief Analyst Frank Gens kicked off the 2017 series of IDC FutureScape forecast webinars. It was, among others, a – truly - major wake-up call regarding digital transformation. Whereas end 2015 IDC talked about the nascent digital transformation or DX economy, it became clear that many predictions...
Just as technologies and societal/business evolutions are transforming the ways we organize activities such as marketing and customer service, other important business activities are rapidly impacted as well. This is also the case for cybersecurity. A smart security approach is an enabler and accelerator of digital transformation The role of security...
Organizations change, restructure, innovate and transform themselves constantly. Up until recently these activities were mainly ad hoc, isolated, reactive and limited in time, scope and desired outcomes. The rather siloed and often hierarchical ways in which businesses operate and adapt/evolve/optimize are the result of a mix of human factors, organizational...
In 2014 I was at the CeBIT tradeshow in Germany and stopped by the Social Business Arena where SAP's Sameer Patel was about to give a presentation. When introducing Sameer and the topic he would cover, digital transformation, the host asked if digital transformation was something 'new' in social business....
Organizations are digitally transforming and will continue to do so for many years to come. With more digital technologies being embraced and becoming mainstream soon, the capacity to transform, innovate and unlock the value of these technologies takes center stage. Although the digital technology dimension as such remains important it's...
Top Business Risks 2016 Around the World - Allianz Risk Barometer 2016
What do businesses perceive as the main risks and challenges they face today and in the years ahead? It's a question that matters if you want to understand overall business challenges and drill down into more specific business transformation challenges across the industries you're doing business with. A good barometer...
Speed
Changing regulations, economic pressure, high customer expectations, digital evolutions, fintech disruptions and a constantly growing unstructured data deluge present the global financial services industry (from retail banking and leasing to insurance) with a series of unprecedented challenges. At the center of it all: the pervasive ways in which digital...
When Edward N. Lorenz, Professor of Meteorology, first talked about the butterfly effect in 1972 he had no idea how 'his' butterfly effect would be massively embraced in so many areas. When he flapped his wings, talking about the idea, he sure set off a tornado himself. Lorenz essential talked...
The essential role of customer experience - and the increasing focus on the customer journey - is driving many evolutions in the corporate world and within organizations. Digital marketing transformation is one of them. Digital transformation processes, for instance, nowadays are predominantly led by customer (experience) goals. We see that...